Definition of service
Service is a valuable action, deed, or effort performed to satisfy a need or to fulfill a demand.
Services are the non-physical, intangible parts of our economy which we can touch or handle.
Services, such as banking, education, medical treatment, and transportation make up the majority of the economies of the rich nations. They also represent most of the emerging nations’ economies.
Generally refers to assignments that are typically distributed to public safety professionals that require their presence to resolve, correct or assist a particular situation.
Purpose of service in the community
Authority as a service
Authority is the legitimate power which one person or a group holds and exercises over another.
How we can use authority
- Authority can be used to provide order and security in people’s lives. For example, air traffic controllers prevent accidents and provide safety for airplane passengers.
- Authority can be used to manage conflict peacefully and fairly. For example, umpires are used to referee baseball games and solve conflicts that may occur. Courts manage conflicts among people over property and other matters.
- Authority can be used to protect important rights and freedoms. For example: the First Amendment of the Constitution protects our freedom of expression and belief.
- Authority can be used to ensure that benefits (advantages) and burdens (disadvantages) will be distributed fairly. For example: laws ensure that all children have an opportunity to receive a free public education; parents may require each of their children to help with household chores.
Forms of Authority
Traditional authority: Power legitimized by respect for long-established cultural patterns.
Charismatic authority: Power legitimized by extraordinary personal abilities that inspire devotion and obedience.
Rational-legal authority: Also known as bureaucratic authority, is when power is legitimized by legally enacted rules and regulations such as governments.
Civil leaders: a leader in municipal affairs
• Political Leaders
Political leaders are vitally important – through the authority of government, they assess the distribution of power and resources, build relationships with other stakeholders and make decisions that can have great impact on the well-being of a nation and its people.
Leadership in the political framework requires a focus on the long-term good of a country, above and ahead of any personal short-term gains. Good political leadership requires a combination of charisma and integrity, as well as the ability to assess a situation and make a decision based on what would be best for the greatest number of people. Most of all, leadership in a political framework requires ‘statesmanship’ – as opposed to just being a ‘politician’ – this means having the integrity and willingness to stand up for what is right, even if it means resigning a position in government or losing an election.
• Religious leaders
Religious leaders are often the most respected figures in their communities. Buddhist monks and nuns, imams, pastors, priests, punjaris, and leaders of other faith communities play a powerful role in shaping attitudes, opinions and behaviors because their members trust them. Community members and political leaders listen to religious leaders.
Especially at the family and community level, religious leaders have the power to raise awareness and influence attitudes, behaviors and practices. They can shape social values in line with faith-based teachings. At these levels, religious leaders can:
- Become aware of optimal breastfeeding practices and motivate their congregations to promote mothers’ right to breastfeed.
- Motivate and educate followers to adopt other healthy behaviors that are compatible with religious teachings.
- Model appropriate and supportive behaviors. For example, women leaders with infants or young children can breastfeed, and male leaders and “mothers of the church” can support their wives and daughters in breastfeeding).
- Remind families of the husband’s responsibility to support the wife before and after childbirth.
- Influence communities and families to support women to only breastfeed for the first six months and to continue breastfeeding for the child’s first two years.
Religious leaders also have the power to promote and support public policy that protects the health of mothers, children, and families. In the advocacy arena, religious leaders can:
- Magnify the voices of the poor where laws and policies are made.
- Influence the Ministry of Labor to make it easier for working women, for example, to exclusively breastfeed for six months.
Religious leaders and faith communities can and do speak out for children. They are well placed to add their moral and spiritual leadership to the local and global effort to save lives by improving breastfeeding practices.
Trust. Children are more likely to willingly follow and listen to someone they respect and trust. Parent leaders build trust by setting reasonable limits and following through. They spend time actively listening and communicating. They keep confidences and avoid using ridicule or manipulation to get results.
Training. We’ve probably all had the experience of working with someone who expects results without offering clear directions or guidance. We know how frustrating this can be! Young children have an innate desire to please their parents, but may lack the experience or developmental maturity.
Accountability. Just like adults, children gain confidence through setting and achieving goals. As parent leaders, we can help children identify and build on their strengths while addressing areas of growth with patience and encouragement.
Growth mindset. Growth mindset is a buzzword in education and business circles right now, but it’s grounded in common-sense principles. Growth mindset is the idea that we are all progressing all the time.
Forms of service
There are many types of services that are offered in the community by different organizations either by companies, private agencies or by the government sector. Some of these services are; Education, Communication, Transportation, Trade, Healthcare, Real State, Food Service, Utilities, Legal Services, Beauty Care, Household Services, Professional Services and Medical Care.
Education is among of the basic needs of society; the reason why there are lots and growing numbers of schools that offer educational services in pre-school, in elementary, in secondary and in college levels. They all serve the needs of our community in the field of education.
- Direct Service is service that direct affects the persons, animals or parks we want to impact. This may include volunteering or cleaning up a park. Forexample Craft bracelets or pins with inspirational quotes and give them to anyone in the community that may need support.
- Indirect Service might take the form of fundraising or collections. It is they type of service in which you are not in the presence of the person or thing you are impacting. Forexample Organize a collection drive to ask neighbords and school families to donate supplies or gifts for a family that has recently experienced a loss.
- Advocacy is when you speak up for or against an issue or solution. When we use our voices, we are being advocates. To learn more about Advocacy and Action, watch and play this 3-minute video with your students. Forexample Create a program for the school or community that discusses anti-bullying.
- Research involves finding out new information that informs or demands action. For example, it could be scientific data collection or a survey. Forexample Research state and national laws on cyber-bullying. Share the current legislature and data with the school and community to create more advocacy.
There are alot of services that are needed by the community( Community services) and these include;
Transportation is among the basic needs of the people in the community. These services include the transportation by the land, by the air and by the sea. Transportation by lands includes the services of public utility vehicles, taxi’s and buses. Transportation by sea includes the services offered by ships, ferries and several others. Transportation by air includes the services offered by several air lines.
Trade services are very much evident; the establishments that offer these services are the malls, department stores, shopping stores, groceries stores as well as others.
Healthcare and medical are services which is concerned for the public’s health. These are the services that are offered by the hospitals, the clinics, nursing homes, maternity homes, health insurance companies and the like.
Real estate involves the services that are related to the sale of property such as lots, houses, and many else. Today, these services are very much evident especially in the expanding cities and towns.
Another service offered in the community is the food service; it involves the services offered by fast food chains, restaurants and stores which offer foods or snacks.
Utility services include the services that are needed inside the house. These services include the electricity, the water, garbage collections and several others.
Legal Services are those services that are most likely provided by the lawyers of law firms. These services includes the preparation of legal documents; such things like the power of attorney, contracts, the court litigations, legal consultations and more.
Beauty care services are those services that offer services for beauty enhancement. These services are most likely offered by the cosmetics and surgery clinics, the barber shops, facial centers and the like.
Household services include the services such as household repairs or maintenance. These include the services offered by the electricians, carpenters, masons, plumber, house painters, appliance repair shops, and several others.
Professional services are those services like business consultation, tutorials, review classes as well as the other services offered by professionals such as engineers, architects, lawyers, accountants and others who offer their profession in doing service.