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ISDP2: System design and implementation-OPERATIONS AND MAINTENANCE PHASE UNIT 4

1.0 INTRODUCTION The emphasis of this phase will be to ensure that the users needs are met and the system continues to perform as specified in the operational environment. Additionally, as operations and maintenance personnel monitor the current system, they may become aware of better ways to improve the system and therefore make recommendations. Changes will be required to fix problems, possibly add features and make improvements to the system. This phase will continue as long as the system is in use. 2.0 OBJECTIVES By the end of this unit, you should be able to: • Enumerate data administration tasks and activities • Identify systems operations key tasks and activities • Design a User Satisfaction Review • Create a Daily Maintenance Activities for the system • List the roles and responsibilities of maintenance personnel
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